Islamabad Police Safe City Jobs 2026 — 16 CSSRA & Electrical Technician Posts, Last Date 15 November

Islamabad Police (Safe City Project), Ministry of Interior, Government of Pakistan — Islamabad

By Muhammad Younus, Editor Posted: 31 Oct 2026 Updated: 06 Nov 2026 13 min read

Islamabad Police Safe City Jobs 2026 announce 16 vacancies in BPS-15 at the Safe City Project of the Islamabad Police, and the last date to apply is 15 November 2026. The advertisement, issued by the Ministry of Interior, Government of Pakistan, offers 14 posts of Citizen Support Services Response Agent (CSSRA) and 2 posts of Electrical Technician. The CSSRA post needs a 2nd Class or Grade-C Bachelor's degree from an HEC-recognised university, one year of experience in IT projects or a call centre, typing at 35 words per minute, and strong English and Urdu communication skills. The Electrical Technician post needs a 2nd Class or Grade-C BE in Electrical or Electronics Engineering with one year of relevant field experience. The age limit is 18 to 25 years, with a special relaxation for candidates who qualified to the interview stage in the 2024 ICT Police recruitment, under an Islamabad High Court order. Applications are submitted online only, through npftas.pk or islamabadpolice.gov.pk, and the fee is Rs. 2,000 per application.

About Islamabad Police (Safe City Project), Ministry of Interior, Government of Pakistan

The Islamabad Police is the police force of the Islamabad Capital Territory, and its Safe City Project is the technology arm that watches over the capital. A Safe City project runs the network of CCTV cameras across the city, the emergency helpline and the command and control centre where officers monitor the cameras, take emergency calls and direct police response. The Citizen Support Services Response Agent is the person on the other end of that system: the agent answers calls from citizens, logs complaints and emergencies, passes the information to the control room, and follows up until the response is complete. It is a desk job, but a demanding one, because it needs fast typing, clear English and Urdu, and the calm to handle a caller who is reporting an accident or a crime. The Electrical Technician keeps the system itself running: the cameras, the power supply, the network links and the control-room equipment all need maintenance, and a technician who can diagnose a fault quickly keeps the city's eyes open. The project sits under the Ministry of Interior, so these are federal posts, and the recruitment is run through the National Police Foundation Testing and Assessment Services (NPFTAS) portal. For a graduate of Islamabad or any province who can type fast and communicate well, the CSSRA post is one of the few police jobs that does not need a physical test, because the work is done at a desk in the control centre.

Vacant Positions — Post-Wise Details

The advertisement lists two positions and 16 posts in total, all in BPS-15, with a provincial and regional quota printed for each post. The Citizen Support Services Response Agent carries 14 of the 16 vacancies, and the Electrical Technician carries 2. The table below gives every post with its grade, the number of vacancies, the quota, the education required, and a short note on the work.

• Citizen Support Services Response Agent (CSSRA): Answers citizen calls at the Safe City control centre, logs complaints and emergencies, and passes the information to the response teams. Quota: Open Merit 1, ICT 6 General plus 1 Women, Punjab 3, Sindh Rural 1, Sindh Urban 1, KPK 1.
• Electrical Technician: Maintains the Safe City project's cameras, power supply, network links and control-room equipment. Quota: ICT 1 General, Punjab 1 General. The post needs an engineering degree and one year of field experience.

Eligibility Criteria — Who Can Apply

• Citizen Support Services Response Agent (CSSRA) in BPS-15 needs a 2nd Class or Grade-C Bachelor's degree from an HEC-recognised university.
• CSSRA candidates need 1 year of experience in IT projects or a call centre, a minimum typing speed of 35 words per minute, and strong English and Urdu spoken and written communication skills.
• Electrical Technician in BPS-15 needs a 2nd Class or Grade-C Bachelor's degree in Electrical or Electronics Engineering from an HEC-recognised university, with 1 year of relevant field experience.
• The age limit is 18 to 25 years for fresh candidates, calculated with a cut-off date of 15 November 2026.
• Candidates who qualified to the interview stage in the 2024 ICT Police recruitment get an age relaxation up to 27 years, 3 months and 14 days under the Islamabad High Court order dated 16 March 2024, but they must take all tests again.
• Male and female candidates can both apply for Islamabad Police Safe City Jobs 2026.
• Candidates applying under the minorities (non-Muslim) quota must attach an affidavit countersigned by the Deputy Commissioner.
• The application fee is Rs. 2,000 per application, for application processing and test conduction.
• Candidates must bring their original academic certificates, experience letters, CNIC, domicile and 2 passport-size photographs to the interview.

Islamabad Police Safe City Jobs 2026 are open to Pakistani nationals, male and female, who meet the education and experience printed for their post, and the two posts ask for quite different things. The Citizen Support Services Response Agent post, which carries 14 of the 16 vacancies, asks for a 2nd Class or Grade-C Bachelor's degree from a university recognised by the Higher Education Commission, one year of experience in IT projects or a call centre, a minimum typing speed of 35 words per minute, and strong English and Urdu communication skills, spoken and written. The typing speed and the language skills are the real tests of this post, because the agent's whole day is spent taking calls, typing the details into the system and speaking clearly to citizens who may be frightened or angry. The Electrical Technician post asks for a 2nd Class or Grade-C BE in Electrical or Electronics Engineering from an HEC-recognised university, with one year of relevant field experience, because the technician maintains the cameras, power and network equipment that the Safe City system depends on. The age limit is 18 to 25 years for fresh candidates, with the cut-off date for calculation set at 15 November 2026. There is one special relaxation, and it matters to a specific group: candidates who qualified to the interview stage in the 2024 ICT Police recruitment process get an age relaxation up to 27 years, 3 months and 14 days under an Islamabad High Court order dated 16 March 2024, but they must take all the tests again, so the relaxation is about age only, not about skipping the test. Candidates applying under the minorities quota must attach an affidavit countersigned by the Deputy Commissioner. The fee is Rs. 2,000 for each application, which covers processing and the test, and applicants should keep the payment proof with their application.

Salary & Benefits

The advertisement prints only the Basic Pay Scale grade — BPS-15 for both posts — and no rupee figure for either post. Because of that, this article gives no salary amount: figures that appear on some job websites are not from the advertisement. What can be said honestly is how the Basic Pay Scale works. BPS is the standard pay structure for government servants in Pakistan: each grade carries a pay scale with a minimum, annual increments and a maximum, plus allowances fixed by the government from time to time, such as house rent and conveyance allowances. The exact monthly pay is fixed by the current government pay rules at the time of appointment, and the appointment letter states it. Candidates should also note that these are federal posts under the Ministry of Interior, so the allowances and benefits follow federal government rules. The fee of Rs. 2,000 per application is a separate matter: it is charged for application processing and test conduction, and it is not refunded if a candidate is not shortlisted.

Selection Process

The advertisement does not publish a written test syllabus or a test date, and the NPFTAS portal is the place where shortlisting and test information will appear. The process described in the advertisement is straightforward: applications are submitted online only, through npftas.pk or islamabadpolice.gov.pk, within 15 days of the publication of the advertisement, and only shortlisted candidates are called for the test or interview. For the CSSRA post, the test will turn on the essentials printed in the advertisement — the typing speed of 35 words per minute and the English and Urdu communication skills — and candidates should practise to the printed speed before applying rather than after. For the Electrical Technician post, the test will turn on the engineering degree and the one year of field experience. Candidates who qualified to the interview stage in the 2024 ICT Police recruitment must take all the tests again, even though their age is relaxed. At the interview, candidates must bring their original academic certificates, experience letters, CNIC, domicile and 2 passport-size photographs, so successful candidates should keep those documents ready. Applications received after 15 November 2026 are not accepted, and no TA or DA is admissible for the test or interview.

Documents Required

• CNIC (Computerised National Identity Card) — original and a clear copy
• Domicile certificate
• Bachelor's degree from an HEC-recognised university (for CSSRA)
• BE degree in Electrical or Electronics Engineering (for Electrical Technician)
• Experience letter showing 1 year of experience in IT projects or a call centre (for CSSRA)
• Experience letter showing 1 year of relevant field experience (for Electrical Technician)
• Typing speed certificate, if held (for CSSRA — minimum 35 words per minute)
• Fee payment proof of Rs. 2,000 per application
• 2 passport-size photographs
• Affidavit countersigned by the Deputy Commissioner (for candidates applying under the minorities quota)
• Original academic certificates, experience letters, CNIC and domicile for the interview
• Islamabad High Court order record, if claiming the 2024-qualified age relaxation

Terms & Conditions

The advertisement carries the standard conditions of a federal police recruitment, and the important ones are worth reading. Applications are online only through npftas.pk or islamabadpolice.gov.pk, within 15 days of publication and before the cut-off date of 15 November 2026; applications received after that date are not accepted, and no application by post or by hand is accepted. The fee is Rs. 2,000 per application, for application processing and test conduction. Only shortlisted candidates are called for the test or interview, and they must bring their original academic certificates, experience letters, CNIC, domicile and 2 passport-size photographs. Candidates who qualified to the interview stage in the 2024 ICT Police recruitment get an age relaxation up to 27 years, 3 months and 14 days under the Islamabad High Court order dated 16 March 2024, but they must take all the tests again. Candidates applying under the minorities quota must attach an affidavit countersigned by the Deputy Commissioner. No TA or DA is admissible for the test or interview. The advertisement was issued by the Ministry of Interior, Government of Pakistan, for the Safe City Project of the Islamabad Police, and the cut-off date is 15 November 2026. Applicants are advised to confirm all details on the official portals before applying.

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